Policies
Terms & conditions
The terms that apply when you order from High Geer Print Factory.
Orders and quotes
Submitting an order or a quote request does not create a contract until we confirm pricing, artwork suitability and timing with you.
Products marked as priced per project must be quoted before they can be produced. Prices shown on the site reflect the pricing rules configured in our system and may be adjusted if the project details change.
Artwork and approval
You confirm that you have the right to use any artwork you send us. Uploading a file does not mean it is approved for production — every file is reviewed, and we will contact you if it needs adjusting.
Once artwork is approved and production begins, changes may not be possible.
Payment
Payment terms are confirmed with your order. Orders are not moved into production until payment has been verified.
Colour and garment variation
Screens display colour differently to printed ink and thread. Small variation between a digital preview and the finished garment is normal, as is variation between garment dye lots.
These policies are maintained by the shop and can be updated at any time. If anything here is unclear, ask before you order.