Guide
Artwork preparation
Most production problems start with the file. A few minutes of preparation saves a reprint.
Accepted file types
PNG, JPG, JPEG, PDF and SVG can be uploaded directly on a product page or a quote request. Files up to 25MB are accepted.
If your file is larger, or you only have an AI or EPS file, send the details through the quote form and we will tell you the best way to get it to us.
Resolution
Aim for 300dpi at the size the design will actually print. A file that looks sharp on screen can still be too small to print: check the pixel dimensions against the physical print size rather than trusting the preview.
Vector artwork scales without loss and is always the safer starting point.
Transparency and backgrounds
A transparent background is recommended for DTG designs so the garment colour shows through around the artwork. A design flattened onto a white rectangle will print as a white rectangle.
For embroidery, transparency matters less than clarity — simplified shapes stitch better than detailed ones.
What we check
Every upload is reviewed before production. We look at resolution, edges, colour and suitability for the method, and we contact you if something needs changing.
Uploading a file does not confirm it is print-ready. Nothing goes into production until it has been reviewed and, where needed, approved by you.